Shipping Policy

Last Updated: July 2026

Thank you for shopping with Jeeva Sterling Silver. We are committed to delivering your order safely and on time.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next business day.

Delivery Time

• Standard delivery within India takes 3–7 business days, depending on your location.
• Delivery timelines may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

• Free Shipping on all prepaid orders. 
• Shipping charges, if applicable, will be displayed at checkout before payment.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS/WhatsApp.
• You can use the tracking details to monitor your shipment.

Delivery Address

• Please ensure that your shipping address and contact number are accurate.
• Jeeva Sterling Silver is not responsible for delays or non-delivery due to incorrect address details provided by the customer.

Damaged or Incorrect Orders

• If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery.
• A continuous unboxing video from the moment the sealed package is opened is mandatory for any damage or incorrect item claim.
• Claims submitted without a valid unboxing video may not be accepted.

Delayed Delivery

• While we strive to deliver your order on time, delays caused by courier partners, natural disasters, strikes, or other events beyond our control may occur.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: bblujewellers32@gmail.com
Phone/WhatsApp: +91 98886 19568 

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This policy is clean, professional, and suitable for a premium 925 Sterling Silver jewellery store.